Files spread across systems
Teams lose time searching inboxes, devices and folders for the current copy.
Built first for finance and mortgage brokers
Keep the record. Not the raw ID image.
SightVault gives broker teams one organised place to upload ID files, prepare a sighting record, find active files quickly and keep the handling and deletion evidence that remains after the image is gone.
Targeting full launch after final build, testing and beta.
Australian businessBuilt and operated in Australia
Australian hostingSightVault product servers are hosted in Australia
Broker-first workflowDesigned around real finance-broker handling needs
The problem
ID files are easy to collect. Much harder to control.
Photographic ID can arrive through email, phones, local folders and CRMs. Staff need it for an application, but the business also needs to know what is still active, when it should be removed and what record remains after deletion.
Manual reminders, spreadsheets and scattered folders turn that into repeated admin—and make it harder to find the right file or prove what happened later.
Deletion relies on memory
Calendar reminders and manual logs make a simple process harder than it needs to be.
The image disappears—but the record must remain
Businesses still need a consistent sighting record and a clear deletion history after the raw file is removed.
The SightVault solution
One focused workflow from upload to deletion.
Upload the permitted ID image, organise it against the right client, use AI-assisted reading to prepare visible document details, and create the retained sighting record your team can find later.
While the image is still needed, authorised users can retrieve it from the same client record. When the holding window ends—or a user deletes it earlier—SightVault keeps the sighting record, retention history and deletion log.
How it works
Five steps. One clear record trail.
The raw image stays temporary. The business record remains.
- 1.
Upload one client or a batch
Add licence images, passport pages or other supported photo ID files using the client mobile, your client ID or an application reference.
- 2.
Organise and read the visible fields
SightVault groups files, identifies the document and side, and uses AI to assist with reading visible details for the record.
- 3.
Create the sighting record
The retained record captures the document details, staff user, sighting context, processing status, source files and retention information.
- 4.
Find the raw image while it is active
Search by client name, mobile, client ID or application reference. Authorised users can open the image during the holding window.
- 5.
Delete the image and keep the evidence
Delete earlier when no longer needed, or let the configured schedule remove the raw image. The sighting record and deletion log remain.
Why teams use SightVault
Less chasing. Better visibility. A record that survives deletion.
- Replace spreadsheet reminders with a visible holding and deletion workflow.
- Find active files using the client details your team already knows.
- Keep a consistent sighting record after the raw image has been removed.
- Separate upload, raw-image, report, deletion and administration permissions.
- See unassigned and manual-review items before they disappear into the process.
- Download the records and deletion history your business needs to retain.
Product features
Everything needed to move from raw file to retained record.
Single and bulk upload
Add one client at a time or group multiple files using the mobile number or your client reference.
AI-assisted field reading
Read visible names, dates, document numbers, expiry, issue location, addresses and document sides to help prepare the record.
Fast client search
Search by full name, mobile, client ID or application reference and see the raw-file status immediately.
Retained sighting records
Keep the document details and handling history in a structured record after the photographic copy is deleted.
Manual and automatic deletion
Use a 12-day default holding window, choose an earlier date or delete immediately when the file is no longer needed. Settings cannot exceed 14 days.
Deletion logs and exports
Keep a searchable history of the file received, deletion due date, deletion time, method, user and result.
Unassigned and review queues
See thumbnails and exceptions that need a client reference or staff confirmation before the record is finalised.
Users and permissions
Give staff the access required for their role without opening raw images or sensitive actions to everyone.
Aggregator and CRM pathway
Start with the self-serve portal, with an API pathway in development for connected broker and network workflows.
What the sighting record keeps
Keep the details and handling history—not the raw image.
The sighting record preserves the information the business needs after the photographic copy has been deleted.
- Report date and staff user
- Document type
- Client, ID details and application reference
- Sighting method and time
- AI extraction status
- Retention reason and due date
- Source file names
- Deletion status and timestamp
Who SightVault is for
Broker-first, with the same practical workflow available to other professional teams.
Finance and mortgage brokers and finance aggregator networks are the first product focus. The same upload, record, temporary-holding and deletion workflow can also support adjacent sectors at launch without a separate product.
Finance and mortgage brokers
For broker teams that collect ID for lender and application workflows and need a clearer process after upload.
Finance aggregators
For networks seeking a repeatable broker portal now and a CRM/API pathway as integration develops.
Accountants
For practices that collect photographic ID and need a consistent retained record and removal process.
Lawyers and conveyancers
For professional teams that need controlled temporary access and a separate long-term handling record.
Real estate and car dealers
For teams handling ID across applications, transactions and finance-related customer workflows.
Precious-metals and company or trust services
For lower-volume businesses that still need an organised way to handle photographic ID and retain the record.
Product screens
See the SightVault broker workflow.
Select any screen to open the full-size image.
The visual appearance of the software may change before launch. The core workflow and features described on this website are the current product direction.
Monthly pricing
Simple plans for individual brokers and growing teams.
Each plan includes a monthly record quota. Additional records are charged only after the included quota is used.
1 User
$59per month
100records per month
Register interest2–3 Users
$99per month
300records per month
Register interest4–10 Users
$199per month
1,000records per month
Register interest10+ Users / Enterprise
Contact Sales
Customnetwork and enterprise requirements
Contact SalesAdditional usage$0.25 per additional recordafter the included monthly quota
Plans are not available for purchase until product launch
Frequently asked questions
Practical answers for busy teams.
How do I find a client's ID or sighting record later?
Search by the client's full name, mobile number, your client ID or application reference. During the active holding window, authorised users can open the raw image. The sighting record remains available after deletion.
How long is the raw ID image kept?
The default setting is 12 days from upload. A workspace can choose a shorter period, with no setting above 14 days, and an authorised user can delete the image earlier.
What remains after the raw image is deleted?
The sighting record, retention information, register entry, deletion log and relevant activity history remain. The raw image and its thumbnail are removed from active product storage.
Can I restrict staff access?
Yes. Permissions can separate upload, raw-image access, manual deletion, sighting-record access, exports, user management and workspace settings.
What happens if a file has no mobile number or client reference?
It moves to the Unassigned Uploads queue with a front-ID thumbnail so staff can identify the file, add the correct mobile or client ID, or delete it.
Can aggregators connect their CRM?
An API pathway is in development. The first access model is the self-serve broker portal, with connected workflows defined separately with the aggregator or CRM team.
Product boundary
A focused record workflow.
SightVault helps organise temporary ID files, sighting records and deletion evidence while each business remains responsible for its own customer and lender processes.
SightVault creates ID sighting records and deletion evidence. It does not independently verify identity, conduct DVS/IDV checks, perform AML verification or guarantee compliance outcomes.
SightVault is not intended to replace a broker’s own legal, privacy, AML/CTF, responsible lending or lender-process obligations. It provides a secure record workflow and deletion evidence.
Launching soon
Be ready when SightVault opens.
Join the launch list for product updates, beta news and the opening of self-serve plans.
Stay informed
Launch updates and business enquiries.
Use these forms for your own business contact details only. Do not include customer, applicant or ID document information.